Privacy Policy

Last Updated: September 10, 2026

This Privacy Policy describes how we collect, use, store, protect and share your personal data when you visit our website, register and use our ERP system, browser extension, API and AI automation services. This policy complies with GDPR requirements for users located in the European Union.

1. Who We Are

We are the provider of cross-border e-commerce software solutions. If you have any questions about personal data, you can contact our data protection contact at renyilin15890138498@outlook.com

2. What Data We Collect

Account data: Name, email address, company name, phone number, billing information when you register an account or subscribe to paid services.
Business data: Product information, order data, marketplace data you import or upload into our system. This belongs to your business content.
Website log data: IP address, browser type, visit time, page access records collected automatically when browsing our website.
Cookie data: Information collected via cookies, you can manage cookie consent through the cookie settings on our website.

3. How We Use Your Data

- Create, maintain and manage your service account.
- Provide ERP, API, AI automation and other software services you ordered.
- Process payment, issue invoices and handle after-sales support.
- Send important service notifications, update notices and technical alerts.
- Troubleshoot system failures and improve product functions.
- Comply with legal obligations and respond to legal requests.

4. Data Sharing

We will not sell your personal or business data to third parties. We only share data under limited circumstances: - Required by law, court order or government regulatory requirements.
- With trusted service providers (such as cloud hosting, payment processors) who are bound by data protection agreements and only process data under our instructions.
- To protect our rights, property and the safety of users.

5. Data Storage & Security

Your data will be stored on secure cloud servers. We take technical and organizational security measures to prevent data loss, unauthorized access, disclosure or tampering. Data will be kept only as long as necessary to deliver the service or meet legal retention requirements. After account termination, we will retain your data for a limited period for backup purpose, then delete or anonymize it.

6. Your Rights (GDPR)

If you are located in the EU, you have the following rights: - Right to access your personal data.
- Right to correct inaccurate personal data.
- Right to request deletion of your personal data (right to be forgotten).
- Right to restrict or object to data processing.
- Right to data portability.
- Right to withdraw consent at any time.
You can submit requests via email contact@jianrentangfyx.cn. We will respond within the time limit required by GDPR.

7. Cookies

Our website uses cookies to improve browsing experience, analyze website traffic and remember user preferences. You can change cookie preferences by clicking "Cookie Settings" on our footer. Disabling some cookies may affect part of website functions.

8. Children's Privacy

Our service is for business users aged over 18. We do not knowingly collect personal information from children under 16 years old.

9. Updates to this Policy

We may update this Privacy Policy. When material changes occur, we will notify you by website notice or email. Your continued use of the service after the effective date means you accept the revised policy.

10. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please email us at contact@jianrentangfyx.cn.